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SUPERCATEGORY: Best Operations Management Solution

To nominate your product in this supercategory, it must also be entered in one of the following categories:

Best Advertising/Creative Solution
Best Business/Competitive Intelligence Solution
Best Collaborations/Social Networking Solution
Best Database Solution
Best Electronic Commerce Solution
Best Financial Management Solution
Best Human Capital Management Solution
Best Marketing/Public Relations Solution
Best Mobile Operations Management Solution
Best Project Management Solution
Best Relationship Management Solution
Best Supply Chain Management Solution
Best Use of Open Source Technology

AtTask - AtTask, Inc.

Combining the structure of project management with the power of social media to address the nuances of work management, AtTask has built the world’s first true social Work Management platform. AtTask provides a data-rich environment that improves management visibility, while delivering value to individual contributors in a way that is actually fun to use.

CisionPoint - Cision

CisionPoint is a CRM application for public relations and marketing professionals that automates the PR workflow. It lets users:
* Monitor/collect news coverage and social media buzz in real time
* Identify/engage top media and influencers using its integrated, best-in-class database
* Distribute news via its SEO website, social media, wire services and email
* Analyze PR and social media impact.

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  • Good For Enterprise - Good Technology, Inc.

    Good for Enterprise is a powerful, easy-to-use mobility suite that supports mobile collaboration. It delivers secure real-time, push synchronization of Microsoft Exchange and Lotus Domino email, calendar and contacts. It provides critical security and management features allowing corporate IT to secure and control mobile phone deployments within the organization.

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  • LivePerson Live Chat Solution for Enterprise - LivePerson, Inc.

    LivePerson is the recognized market leader in intelligent real-time customer engagement.LP has more experience than any other company in helping leading businesses maximize the return on their online marketing, sales and support investments. Upon Implementing LP's live chat solutions, our customers typically enjoy a 20-25% uplift in online sales coversions and increase in overall CSAT scores.

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    You Don't KNow Jack About Online Marketing - Marketo

    Marketo’s interactive online game, You Don’t Know Jack About Online Marketing, increased leads from calls to action in the game; links from other websites; tweets and buzz in social media; lead scoring from those who tweeted or commented about the game and other Marketo interest.
    Designed to spread virally and no registration encouraged the greatest possible level of participation.

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  • NetSuite - NetSuite, Inc.

    NetSuite OneWorld is the world's most deployed cloud ERP solution for global businesses. It delivers real-time global business management and financial consolidation to both mid-sized companies and divisions of enterprises, who are managing multinational and multi-subsidiary operations - at a fraction of the cost of traditional on-premise ERP solutions.

    NetSuite is used today throughout 10,000+ corporate headquarters and subsidiaries worldwide, and NetSuite OneWorld is the ERP solution of choice at some of the world's largest, most successful, and fastest growing companies. In April 2011, NetSuite became a Top 10 Financial Management Solution provider based on market share for North America, UK, and Australia, according to Gartner - and was both the only pure cloud vendor on the list and growing market share the faster than its peers.

    Global enterprises like SuccessFactors, RightNow, Jollibee Foods, Computer Associates, Knowledge Universe and more trust their global businesses to NetSuite.

    With NetSuite OneWorld, companies can easily manage multiple subsidiaries, business units and legal entities all from a single easy to deploy and manage cloud based ERP system - while also seamlessly handling different currencies, taxation rules, and reporting requirements.

    Why NetSuite OneWorld?

    *** End to End Financial Management Through to the Broader Business.
    NetSuite OneWorld provides a complete ERP system with deep functionality including core-accounting, revenue recognition management, financial planning, supply chain and inventory management, order and billing management, shipping and fulfillment, human capital management, recurring revenue management and more. NetSuite OneWorld even extends out to support CRM, PSA, and Ecommerce processes as required, while ensuring tight business process integration.

    *** Multi-Currency, Multi-Tax, Multi-National Intelligence.
    With support for over 170 currencies, translated to 15 languages, and with comprehensive support for country specific accounting standards across North America, Europe and Asia, NetSuite Oneworld enables organizations to seamlessly meet the individually needs of their local operations and easily adapt to the latest accounting standards and regulations.

    *** Real Time Financial and Operational Consolidation.
    NetSuite OneWorld accelerates financial consolidation processes with multi-currency business consolidation of financials and with real-time roll-up across accounts receivable, accounts payable, payroll, inventory, billing, invoicing and order fulfillment from local in-country operations, to the regional office, to global headquarters.

    *** Clear Visibility from Corporate to Subsidiary.
    With NetSuite OneWorld corporate and divisions gain a clear view into every level of business performance, through comprehensive financial and operational role based dashboards and real time reports, from summary to detail.

    *** Flexible Customization to Meet the Needs of Every Subsidiary.
    NetSuite OneWorld's SuiteCloud customization capabilities supports comprehensive application customization for each subsidiary to meet their own specific geographic, organizational, and industry specific needs - from a highly tailored regional website, to local business specific workflows, through to being completely tailored to an individual subsidiary's business model

    *** Designed to Meet Industry Needs.
    NetSuite OneWorld provides the key functionality to meet and adapt to unique industry requirements. Whether for global software companies with advanced revenue recognition needs, manufacturers or wholesale distributors with multi-site inventory and production, professional services organizations with disparate professional services resources and complex multi-currency client billing, or a retail/etail business with multiple channels

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    Panjiva Search for Sourcing - Panjiva

    Panjiva’s Google-like search engine organizes information about global suppliers, making it easier to find overseas manufacturing partners. It crunches and organizes tens of millions of data points weekly to present data-driven insight in user-friendly ways. Panjiva now includes Search for Sourcing, an intuitive, natural language search functionality that enables users to search across several fields (product, geography, other buyers) in one query.

    Finding new suppliers is a tremendous resource drain – costing thousands of dollars and months of time. With virtually every supplier that serves the U.S. market included in Panjiva’s database, Search for Sourcing enables companies to identify overseas suppliers who meet their specific criteria in a matter of seconds. Companies can also vet potential suppliers and monitor current ones by using Panjiva’s public and proprietary data sources that verify financial health, confirm product capabilities, and track relationships with other US companies.

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    Plex Online - Plex Systems, Inc.

    Plex Online is a Cloud ERP manufacturing software solution that offers technologically advanced features for every department within a manufacturer. Its fully integrated model delivers a complete view of operations, providing business intelligence across the enterprise’s entire supply chain.

    Plex Online was launched in automotive. It has expanded over time, continuing to serve automotive manufacturers in new ways, while evolving rapidly as a solution for aerospace/defense, medical devices, food/beverage and more. With a user-friendly interface, completely integrated features, revolutionary subscription-only pricing and industry-leading disaster recovery capabilities, Plex Online is a breakthrough technology helping manufacturers meet regulatory, safety, quality, supply-chain, cost, productivity challenges.

    Plex Online is a true innovation: the first Cloud solution for manufacturers. While peers have taken client-server databases and applied them in hosting models to simulate a Cloud environment, Plex Online is authentic Cloud. It doesn’t require servers, operating systems, databases, hardware, or IT resources. Web-hosted Plex Online consistently provides real-time data, accessible anytime anywhere with virtually no downtime. Its complete integration enables users to manage single points of data entry without replication.

    Plex Online includes 400-plus modules, supporting more than 35,000 daily users in 2,500 interconnected supplier locations globally with a robust network of secure servers.

    Plex Online integrates business intelligence across critical functions. It provides integrated quality management, ERP/MRP functionality and inventory tracking, for instance. It facilitates root-cause analyses and corrective actions, including a formalized process for issue notification and problem reporting.

    The system seamlessly ties together production, maintenance and quality data via PLC equipment. For instance, tooling data is tied with parts data so users know exactly how many parts to run with each tool before that tool needs maintenance.

    Plex Online creates efficiencies in quality control and supply chain management through the use of barcoding technology. When users scan a barcode on an order, they read all the items required at each stage of assembly/processing. They then scan barcoded parts for each step to ensure products are assembled or processed correctly. The barcode data enables improved traceability. Users can track product data across their entire supply chain to the flawed part or case number. If a part is bad, they access an advanced traceability tree that identifies every component that went into that part and all parts that the flawed component went into.

    Plex Online meets needs that are unique to highly regulated manufacturers such as those in medical and food. For example, one food customer needed to identify certain raw materials, including peanut oil, as potential allergens. Plex Online automatically added allergen symbols on the barcodes of those potentially life-threatening products and materials so the materials were identified across the supply chain.

    To ensure its technology advances are customer-driven, Plex Systems has a Customer Advisory Board of volunteer users that meets regularly to recommend and drive product enhancements.

    Plex Systems holds three U.S. patents for Plex Online’s user interface and it owns the registered trademark for Scanban® — Plex Online’s barcoded electronically tracked Kanban Card.

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    CODiE Winner

    Red Hat Enterprise Linux 5.5 - Red Hat, Inc.

    Red Hat Enterprise Linux is the leading platform for open source computing. It is sold on a per system annual subscription basis that provides continuous value, including updates, upgrades, support, maintenance, certification, ecosystem, etc. . Red Hat Enterprise Linux couples the innovation of open source technology with the stability of a true enterprise-class platform.

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  • Salesforce Chatter - Salesforce.com

    Salesforce Chatter is the first cloud-based social enterprise collaboration application and platform. With profiles, status updates, and real-time feeds, Chatter combines features popularized by social networking sites to increase productivity in the enterprise. Delivered through the cloud, employees follow people, applications and data to be proactively notified of important updates.

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  • Synygy SPM - Synygy, Inc.

    Synygy is the largest and most experienced provider of sales compensation management (SCM) and other sales performance management (SPM) software and services. Synygy SPM, its fully-integrated software suite, automates and streamlines critical operational processes in the organization, including sales compensation management, sales data management, sales reporting and analytics, sales workflow process automation, and sales performance planning, which helps drive sales force productivity

    A Rich Internet Application (RIA) that leverages the Java 2 Standard Edition (J2SE) platform and features a 100% Web-based thin-client, multi-tier architecture, Synygy SPM is:

    - Comprehensive - deepest SCM functionality and broadest set of SPM capabilities, all integrated and built on the same platform
    - Easy to configure - technical resources not required
    - Flexible - uses the same software and code base for either on-demand or on-premise deployments, which means no reconfiguring when opting for a change
    - Fast - 50-90% greater processing speeds using fewer processors

    Built around core functionality for integrating and validating diverse sets of data, administering security, creating complex rules-based and data-driven business logic, and defining real-time metrics and analytics - all without writing custom code - Synygy SPM can be configured for any sales compensation plan for any company in any industry.

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    Zendesk Customer Support Software - Zendesk

    Zendesk is a leading provider of web-based help desk software that is reinventing how companies engage with their customers. Zendesk makes it easy to listen and respond to customers by communicating with them on their preferred channels -- whether it be email, Web, social media like Twitter, live chat, mobile apps including iPhone, iPad, Android, BlackBerry, community forums, knowledge bases and more -- all with one consolidated support tool.

    Organizations can deploy as many customer service agents as needed whether it’s 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day. With its intuitive web interface, Zendesk makes it possible for companies of all sizes to enhance communication and focus on what matters most. Zendesk serves more than 10,000 businesses large and small including MSNBC, Sony, Adobe, MSNBC, Groupon, OpenTable, and Rackspace.

    Companies in virtually every market around the world rely on Zendesk to deliver support that their customers love. Zendesk is being used in multiple industries such as government, IT services, and media/entertainment to resolve customer service issues and increase support agent productivity. Zendesk helps big-name companies such as Groupon manage growing customer bases and deliver outstanding value to customers. In addition to helping the fastest growing companies improve customer service, Zendesk allows companies to increase efficiency internally and increase employee productivity. For example, Griffin Technology uses Zendesk’s centralized support solution to better serve its internal help desk and IT staff.

    Zendesk products are easy to customize, integrate and use so companies can quickly start offering better customer support. No installation is required so companies can be up and running with their customized support site in minutes. Because Zendesk is web-based, users have access to it anywhere, from any device. Zendesk offers both mobile optimized help desk access for customers and a fully featured agent interface for support reps using iPhone, iPad, Android and BlackBerry devices.

    Close the loop between support and the rest of the organization with leading CRM, time tracking, billing and project management tools. Zendesk offers out-of-the-box integrations with Atlassian JIRA, GoodData, Google Analytics, NetSuite, Salesforce and more than 60 others. Use the powerful Zendesk API to integrate your help desk with virtually any other web-based applications or back-end system.

    Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners. Learn more at www.zendesk.com.

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